![]() For help doing this, please contact your mobile device carrier or consult the phone manufacturer’s website. If you still have access to your old device, we strongly recommend securely erasing or wiping it before disposal. Follow the steps for Android or iOS devices, including the steps for Part two: Add two-factor to your TMU account. We will take a screenshot of the QR code, and every time we scan that code, we will get the same accounts back. Once your old device has been revoked, you’re ready to set up your new device by installing Google Authenticator onto your new phone. If you don’t want to back up and restore Google Authenticator online, there is an offline way. You’ll have Google Authenticator backups. This means that if you install the Authy App on another phone, you’ll have the same Google Auth googles available on that phone, too. If your old device is listed, click the button to Revoke all Trusted Devices. With an Authy account you can backup your 2FA/Google Authenticator codes to your Authy account via the app. Step 5: Scan the QR code displayed on the new phone using the camera on the old phone. Step 4: On the new phone, open Google Authenticator and navigate to the ‘Transfer accounts’ option. Launch the Google Authenticator app using the smart device you used to set up 2-Step Verification. Across all of your online accounts, signing in is the front door to your personal information. ![]() Step 3: Tap the option to ‘Transfer accounts’. We are excited to announce an update to Google Authenticator, across both iOS and Android, which adds the ability to safely backup your one-time codes (also known as one-time passwords or OTPs) to your Google Account.
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